Also it was working using Windows 7 Pro. Thanks for marking this as the answer. Did this solve your problem? Now, follow the below method and check if it helps to resolve the issue. Method 1 shows no change to the status of the computer. Update drivers in Windows Everything else on the computer is working.

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That all suggests a communication problem between the dongle and Windows. You may copy the Software onto a single computer for your personal, noncommercial use, and you may make one back-up copy of the Software, subject to these conditions: The Software may include portions offered on terms in addition to those set out here, as set out in a license accompanying those portions. You may transfer the Software only if the recipient agrees to be fully bound by these terms and if you retain no copies of the Software.

The terms of the software license agreement included with any software you download will control your use of the software. If the Software has been delivered by Intel on physical hoost, Intel warrants the media to be free from material physical defects for a period of ninety days after delivery by Intel. In this case it is often because Windows can’t detect the USB3 chip properly and installs a generic USB3 driver that isn’t fully compatible. Andre Da Costa Replied on January 21, Can you provide some suggestions?


Next, run controoller Hardware and Device Troubleshooter. Hello Newegg, We regret for the inconvenience.

This thread is locked. Follow these steps to run the Windows in built troubleshooter.

Downloads for IntelĀ® USB 3.0 eXtensible Host Controller Driver

Hi, I was maybe unclear in my wording, the driver seem to be available as you can see form the picture under “Universal Serial Bus controllers”, but in the same time it is detected as unknown device and the ports are actually not working, tried to uninstall it and asustdk for Win to automatically detect and install the proper driver but it does not do that.

Hosr can follow the question or vote as helpful, but you cannot reply to this thread.

My commercial application requires the safe-net dongle to work. I have filed a support request with Asus Technical Support, but the drivers that are having the problem are part of the Jsb operating system.

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USB Host Controller Issues on New Windows 10 PC

Upon termination, you will immediately destroy the Software or return all copies of the Software to Intel. My old computer shows no issues when I run the same troubleshooter. Did this solve your problem? Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Let me assist you to resolve the issue.

Related Drivers:  SPCA561.SYS DRIVERS

Now, follow the below method and check if it helps to resolve the issue. Click OK and exit. Any ideas are welcomed.

Downloads for IntelĀ® USB eXtensible Host Controller Driver

Next, run the Hardware and Device Troubleshooter Follow these steps to run the Windows in built troubleshooter. In reply to Newegg26’s post on June 17, asuztek How much of a concern is this for everyone else? Use of the Software in conjunction with non-Intel component products is not licensed hereunder. Such license agreement may be a “break-the- seal” license agreement.

This will include the name of the buggy driver along with an error code. There are several other windows 10 machines in my office that also are able to install the dongle and driver with no issue.

You may not remove any copyright notices from the Software. Your personal information will be used to respond to this inquiry only.