Login to post Please use English characters only. Should you have any further questions, please feel free to post them here. See if the disc is read in Safe Mode, if it does, then you have a program that is conflicting with the drive. You can test if the optical drive works in Safe Mode, by pressing F8 on startup and choosing Safe Mode, then logging into yourr account. Alun Cox Level 3 Expert Answers.

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I would be very grateful for your show of appreciation. The next thing is running the diagnostics for the computer to see if there any reported hardware problems. Add Your Answer Tips for a great answer: Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Your answer needs to include more cdd52263 to help people. See if the disc is read in Safe Mode, if it does, then you have a program that is conflicting with the drive. I cannot connect it to the internet for the driver scans that I Please assign your manual to a product: Lately during the filling cycle water hammer is occurring.

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The email address entered is already associated to an account. Hi there, Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two. Login to post Please use English characters only. Related Topics dvd driver cd dvd driver cd driver cdr cdrw dvd decoder driver philips cd cd drive printerhp philips home philips cd cdd win philips cdrw donwload windows xp need driver philips cdrw dvd donwload movies.

Right-click My Computer and click on properties. Now you may have to replace the drive itself since it could be defective now. Posted on Apr 25, You can’t post answers that contain an email address.

Here’s a link to this great service Good luck! Are you burning a cd or dvd, or just reading disks; and what version windows are you using? Tell us some more! Now if all tests passed, the next step is reseating the optical drive if possible check the computer manual on how to do procedure, otherwise you may have to call up Dell Technical Support. Alun Cox Level 3 Expert Answers. Answer questions, earn points and help others Answer questions. Are you a Microsoft Computer and Internet Expert?

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If you are satisfied with my solution or have no other questions, cdd52663 close the problem by assigning a FixYa! Instant Repair Help over the Phone 6ya.

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If it were not faulty, windows would be able to see it and install it’s own drivers for it. Helpful 0 Not Helpful Flag. Click on device manager.

The max point reward for answering a question is Helpful 2 Not Helpful Comment Flag. If you computer cannot see it, it is because the unit is faulty. Please do not assign a rating until you feel your problem is resolved.

Les Dickinson Level 3 Expert Cdf5263. At the tabs at the top, go to hardware. If that is the case you can actually follow this microsoft KB article: